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kc7775 takes your personal information seriously. This policy explains what we collect when you use our platform, how we use it, and the choices available to you — with access subject to your local law and eligible regions.
When you create an account on kc7775, we collect the details you provide during registration — your name, contact information and account credentials. When you fund your account or request a withdrawal using bKash, Rocket or Upay, we record the transaction reference and wallet identifier associated with that activity. We do not store full payment credentials on our platform; those remain with the payment provider. We also collect technical data your device sends automatically — browser type, IP address and session identifiers — to keep your account secure and to make the platform work correctly on your device. Usage data, such as which game rooms you open or how you navigate the lobby, helps us understand how the site performs. We do not sell your personal information to third parties. Data shared with payment processors like bKash, Rocket and Upay is limited to what those providers need to complete your transaction. All data handling is subject to applicable law and the eligible regions in which you access the platform. If you have questions about any specific data point we hold, the support section of this page sets out the ways to reach us.
This policy covers data we handle directly through kc7775. Some areas fall inside it; others sit outside its reach. The table below makes that distinction clear so you know exactly what this document governs and what it does not.
Data collected when you log in, update your profile or change your password is fully within scope. We control how it is stored, how long it is kept and who inside our team can view it.
When you use bKash, Rocket or Upay, the transaction data on our side is in scope. The data held inside those payment apps is governed by their own privacy terms, not ours.
Pages you browse, game rooms you open and lobby sections you visit are recorded in aggregate usage data, which is in scope. We use this to improve navigation, not to profile individual behaviour for sale.
Game content from studios in our lobby is delivered by external providers. Any data those providers collect inside their game environment is governed by their own policies. We do not control or guarantee those terms.
You are not locked into whatever data state your account holds at registration. Several actions are available to you at any time. If you want to review the personal information attached to your account, open the account settings page after logging in — the profile section shows the details we hold on record. If any of those details are wrong, you can update them directly from that same page. For information that you cannot edit yourself — such as historical transaction records tied to a bKash or Rocket wallet reference — you can contact our support team and request a correction or clarification. If you want to know what specific data we have stored, or if you want to request that certain data be removed where applicable law permits, our support routes handle those requests. Availability of data removal depends on your local law and the eligible region in which you access kc7775. We aim to respond to data queries promptly, though we do not commit to a specific response window we cannot verify.
Log in and open the account settings page to see the personal details and wallet identifiers we hold against your profile.
Edit your name, contact information or linked wallet reference directly inside account settings. Changes take effect on your next login session.
If you want to know more about a specific data point — including historical bKash or Rocket transaction references — send your question through our published support route.
Where local law gives you the right to request data deletion or export, contact us through the channels listed in the support section below. We will confirm what is possible under applicable rules.
If a section of this policy raises a question you cannot answer through your account settings, these are the routes to reach us. We only list channels that are visibly published on the site. We do not invent contact hours or response commitments here.
Open the chat widget from any page on kc7775. Use it to ask about your account data, a wallet reference or a specific privacy question. The chat icon is visible when you are logged in.
Send a written request to our support address published on the Contact page. Email is the recommended route for data correction requests or anything you need documented in writing.
The Help section inside your account settings covers common data questions, including how to update a bKash or Rocket wallet reference and how to read your transaction history.
Our approach to data handling is built around the minimum needed to run your account and process your transactions. We do not collect what we do not use, and we do not share what we are not required to share by law or by the payment rails you choose.
We use session cookies to keep you logged in and functional cookies to remember your lobby preferences. We do not use third-party advertising cookies. You can manage cookie settings through your browser at any time without affecting core account functions.
Passwords are stored in a hashed form — we cannot read your password, only verify it. If you suspect unauthorised access, change your password immediately in account settings and notify us through live chat.
We keep account and transaction data for as long as required by applicable law and our operational obligations. When retention periods end, data is deleted or anonymised. You can ask about the retention period for a specific data category through our email support route.
When this policy changes, we update the version date at the top of this page and, where the change is material, notify you through your registered contact detail. Continuing to use the platform after a notified update means you have seen the revised terms.
These are the questions we get most often about how kc7775 handles personal data. If your question is not here, reach us through live chat or email support.
We share only the transaction reference and wallet identifier needed to process your payment with the relevant provider — bKash, Rocket or Upay. We do not sell or transfer wallet details to unrelated third parties. The payment provider's own privacy terms govern the data on their side.
Yes. Log in and open account settings to review your profile data. For transaction records and any data not visible in your settings, send a written request through our email support route. We will confirm what records we hold for your account.
Open account settings while logged in and edit the relevant field directly. If the field is locked — for example, a verified Rocket wallet reference — contact our support team through live chat or email and we will walk you through the correction process.
No. Usage data we collect — which game rooms you open, how you navigate the lobby — is used for platform performance only. We do not build advertising profiles or share browsing behaviour with ad networks.
Account and transaction data is retained for the period required by applicable law and our operational records obligations. Once that period ends, data is deleted or anonymised. You can ask us for the specific retention period that applies to your account by contacting email support.
Where your local law gives you that right, yes. Send a deletion request through our email support channel with your account details. Whether full deletion is possible depends on your local law, any outstanding account obligations and the eligible region in which you access the platform.